Customer Service Representative – Healthcare
Metro Manila | Onsite
Bellsoft Global
Job Description
We are looking for Customer Service Representatives for a Healthcare Account to assist patients and clients with healthcare inquiries, claims, and service-related questions. You will ensure accurate information, resolve concerns professionally, and provide a positive experience for every customer.
Key Responsibilities:
Work Schedule & Training:
Shifting schedules, including nights, weekends, and holidays
Comprehensive paid training on healthcare processes and systems
What You’ll Gain:
Requirements
High School or Senior High School Graduate (College level or graduate is a plus)
Strong English communication skills
Customer-focused, detail-oriented, and solution-driven mindset
Basic computer skills and ability to multitask
Willing to work onsite in Metro Manila
Open to shifting schedules
Why Join Us
At Bellsoft Global, we offer competitive pay, career growth opportunities, and a dynamic, supportive work environment. Join our team to develop your skills, gain valuable BPO experience, and contribute to helping businesses succeed while advancing your own career.
Apply Now
Build your career in healthcare customer service with Bellsoft Global. Apply today to help clients navigate healthcare services and deliver excellent support while developing your professional skills.
Metro Manila | Onsite
Bellsoft Global
Job Description
We are looking for Customer Service Representatives for a Healthcare Account to assist patients and clients with healthcare inquiries, claims, and service-related questions. You will ensure accurate information, resolve concerns professionally, and provide a positive experience for every customer.
Key Responsibilities:
- Handle inbound customer inquiries via phone, chat, or email
- Provide information on healthcare services, insurance claims, and coverage
- Assist clients with submitting forms or claims accurately
- Resolve questions or issues efficiently and professionally
- Document all customer interactions and updates in the system
- Escalate complex issues to supervisors when needed
- Meet quality, productivity, and customer satisfaction metrics
Work Schedule & Training:
Shifting schedules, including nights, weekends, and holidays
Comprehensive paid training on healthcare processes and systems
What You’ll Gain:
- Hands-on experience in healthcare customer service within the BPO industry
- Opportunities to improve problem-solving and communication skills
- Exposure to a collaborative and fast-paced work environment
Requirements
High School or Senior High School Graduate (College level or graduate is a plus)
Strong English communication skills
Customer-focused, detail-oriented, and solution-driven mindset
Basic computer skills and ability to multitask
Willing to work onsite in Metro Manila
Open to shifting schedules
Why Join Us
At Bellsoft Global, we offer competitive pay, career growth opportunities, and a dynamic, supportive work environment. Join our team to develop your skills, gain valuable BPO experience, and contribute to helping businesses succeed while advancing your own career.
Apply Now
Build your career in healthcare customer service with Bellsoft Global. Apply today to help clients navigate healthcare services and deliver excellent support while developing your professional skills.