Customer Service Representative – Digital Marketing Account
Digital Marketing Specialist Experience Preferred | Eastwood, Quezon City
Bellsoft is hiring Customer Service Representatives (CSRs) for a Tech & Consumer Digital Marketing Account. We are looking for candidates with at least 6 months of experience in Digital Ads, Google Ads, Meta Ads, PPC, SEO, or Digital Marketing.
Important: This is a Customer Service Representative position. The digital marketing experience is required because you will be supporting customers with concerns related to digital advertising and online marketing services.
Job Details
Position: Customer Service Representative (CSR)
Account: Tech & Consumer – Digital Marketing / Digital Ads
Company: Bellsoft
Location: Eastwood, Quezon City
Work Setup: Onsite
Required Experience: At least 6 months in Digital Ads, Google Ads, Meta Ads, PPC, SEO, or Digital Marketing
Package: Up to ₱40,000
Sign-On Bonus: ₱30,000
What Is This CSR Role About?
As a Customer Service Representative for a Digital Marketing Account, you will provide customer support for products and services related to digital advertising.
You may assist customers with questions or concerns involving advertising accounts, digital campaigns, ad platforms, campaign settings, targeting, and other digital advertising-related services.
Your customer service skills will be important, but your understanding of digital marketing and online advertising will also help you effectively assist customers.
Who Are We Looking For?
We are looking for candidates with at least 6 months of experience in any of the following:
Digital Ads
Google Ads
Meta Ads / Facebook Ads
PPC
SEO
Digital Marketing
Paid Media
Digital Advertising
Social Media Advertising
Digital Marketing Campaigns
Your previous job title does not need to be exactly "Digital Marketing Specialist."
Candidates who previously worked as a:
Digital Marketing Specialist
Digital Marketing Associate
Digital Ads Specialist
SEO Specialist
PPC Specialist
Paid Media Specialist
Social Media Specialist
Digital Advertising Specialist
may be considered as long as they have relevant digital marketing experience.
Digital Marketing Skills That Can Help You Qualify
Your experience may include:
Google Ads / PPC
Managing or supporting Google Ads campaigns
Keyword management
Campaign monitoring
Budget management
Ad performance analysis
Meta Ads
Facebook or Instagram advertising
Meta Ads Manager
Audience targeting
Campaign management
Ad performance monitoring
SEO
Keyword research
Website optimization
Content optimization
Search performance
Google Search Console
Digital Marketing Analytics
Knowledge of CTR, CPC, conversions, conversion rate, and ROAS is an advantage.
Experience with Google Analytics, Google Ads, Google Search Console, or Meta Ads Manager is also relevant.
What You Will Do
As a CSR, your responsibilities may include:
Assist customers with digital advertising-related concerns
Provide accurate information about advertising products and services
Troubleshoot basic account or campaign-related concerns
Assist with questions involving ad accounts and campaign settings
Explain digital advertising features and processes
Document customer interactions accurately
Deliver professional and customer-focused support
Compensation
💰 Package: Up to ₱40,000
🎁 Sign-On Bonus: ₱30,000
How to Apply
Send your updated resume to:
📩 jeraldean.gonzales.hr@bellsoftglobal.com
Subject: Application – CSR Digital Marketing Account
If you have customer service skills combined with digital marketing experience, apply today and take the next step in your career with Bellsoft.