Customer Service Representative – Technical Support
Metro Manila | Onsite
Bellsoft Global
About Bellsoft
Bellsoft Global is growing and hiring Customer Service Representatives. Provide customer service, back-office support, and IT-enabled solutions to clients worldwide while enjoying a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices make commuting easy, offering a stable and rewarding career—just like many of our current team members who chose to grow with us.
Job Description:
We are seeking Customer Service Representatives for a Technical Account to assist customers with technical issues, troubleshoot problems, and provide accurate solutions. You will ensure customer satisfaction by delivering clear, professional, and timely support.
Key Responsibilities:
• Respond to inbound customer inquiries via phone, chat, or email
• Troubleshoot software, hardware, or connectivity issues
• Guide customers step-by-step to resolve technical problems
• Accurately document interactions, solutions, and escalations
• Escalate complex technical concerns to specialized teams
• Meet quality, productivity, and customer satisfaction metrics
Work Schedule & Training:
Shifting schedules, including nights, weekends, and holidays
Full paid training on technical procedures and company systems
What You’ll Gain:
• Hands-on experience in technical customer support within the BPO industry
• Opportunities to develop problem-solving, communication, and technical skills
• Exposure to a dynamic and collaborative work environment
Requirements
• High School or Senior High School Graduate (College level or graduate is a plus)
• Strong English communication skills
• Customer-focused, analytical, and solution-driven mindset
• Basic computer literacy and multitasking ability
• Willing to work onsite in Metro Manila
• Open to shifting schedules
Why Join Us?
At Bellsoft Global, we offer competitive pay, career growth opportunities, and a dynamic, supportive work environment. Join our team to develop your skills, gain valuable BPO experience, and contribute to helping businesses succeed while advancing your own career.
Apply Now
Start your career in technical customer support with Bellsoft Global. Apply today to help customers resolve technical issues and build your professional expertise."
Metro Manila | Onsite
Bellsoft Global
About Bellsoft
Bellsoft Global is growing and hiring Customer Service Representatives. Provide customer service, back-office support, and IT-enabled solutions to clients worldwide while enjoying a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices make commuting easy, offering a stable and rewarding career—just like many of our current team members who chose to grow with us.
Job Description:
We are seeking Customer Service Representatives for a Technical Account to assist customers with technical issues, troubleshoot problems, and provide accurate solutions. You will ensure customer satisfaction by delivering clear, professional, and timely support.
Key Responsibilities:
• Respond to inbound customer inquiries via phone, chat, or email
• Troubleshoot software, hardware, or connectivity issues
• Guide customers step-by-step to resolve technical problems
• Accurately document interactions, solutions, and escalations
• Escalate complex technical concerns to specialized teams
• Meet quality, productivity, and customer satisfaction metrics
Work Schedule & Training:
Shifting schedules, including nights, weekends, and holidays
Full paid training on technical procedures and company systems
What You’ll Gain:
• Hands-on experience in technical customer support within the BPO industry
• Opportunities to develop problem-solving, communication, and technical skills
• Exposure to a dynamic and collaborative work environment
Requirements
• High School or Senior High School Graduate (College level or graduate is a plus)
• Strong English communication skills
• Customer-focused, analytical, and solution-driven mindset
• Basic computer literacy and multitasking ability
• Willing to work onsite in Metro Manila
• Open to shifting schedules
Why Join Us?
At Bellsoft Global, we offer competitive pay, career growth opportunities, and a dynamic, supportive work environment. Join our team to develop your skills, gain valuable BPO experience, and contribute to helping businesses succeed while advancing your own career.
Apply Now
Start your career in technical customer support with Bellsoft Global. Apply today to help customers resolve technical issues and build your professional expertise."