Customer Service Representative – Financial
Metro Manila | Ortigas | Onsite
Bellsoft Global
Job Description
We are seeking Customer Service Representatives for a Financial Account to assist clients with banking, billing, and account-related inquiries. You will provide accurate information, support financial transactions, and ensure a smooth customer experience.
Key Responsibilities:
Work Schedule & Training:
What You’ll Gain:
Requirements
Why Join Us
At Bellsoft Global, we offer competitive pay, career growth opportunities, and a dynamic, supportive work environment. Join our team to develop your skills, gain valuable BPO experience, and contribute to helping businesses succeed while advancing your own career.
Apply Now
Start your career in financial customer support with Bellsoft Global. Apply today to help clients manage their accounts efficiently while developing your professional expertise.
Metro Manila | Ortigas | Onsite
Bellsoft Global
Job Description
We are seeking Customer Service Representatives for a Financial Account to assist clients with banking, billing, and account-related inquiries. You will provide accurate information, support financial transactions, and ensure a smooth customer experience.
Key Responsibilities:
- Handle inbound customer inquiries via phone, chat, or email
- Provide accurate guidance on accounts, payments, and financial services
- Assist clients with billing questions, transaction issues, or account updates
- Resolve questions or concerns professionally and efficiently
- Document all interactions and financial details accurately in the system
- Escalate complex issues to supervisors when necessary
- Meet quality, productivity, and customer satisfaction metrics
Work Schedule & Training:
- Shifting schedules, including nights, weekends, and holidays
- Comprehensive paid training on financial processes and company systems
What You’ll Gain:
- Hands-on experience in financial customer service within the BPO industry
- Opportunities to develop communication, problem-solving, and analytical skills
- Exposure to a dynamic, target-driven, and collaborative work environment
Requirements
- High School or Senior High School Graduate (College level or graduate is a plus)
- Strong English communication skills
- Customer-focused, detail-oriented, and solution-driven mindset
- Basic computer skills and ability to multitask
- Willing to work onsite in Metro Manila
- Open to shifting schedules
- At least 1 year voice experience
- With minimum 6 months insurance experience (local/international)
Why Join Us
At Bellsoft Global, we offer competitive pay, career growth opportunities, and a dynamic, supportive work environment. Join our team to develop your skills, gain valuable BPO experience, and contribute to helping businesses succeed while advancing your own career.
Apply Now
Start your career in financial customer support with Bellsoft Global. Apply today to help clients manage their accounts efficiently while developing your professional expertise.