Bellsoft Global is hiring Insurance Account Customer Service Representatives for onsite positions with a salary of up to ₱26,000 per month.
No BPO or call center experience is required. If you're a fresh graduate, first-time job seeker, career shifter, or ready to explore a new career direction, this Insurance Account opportunity can help you build customer service skills while gaining experience in insurance support.
Ready to Build a Career in Insurance?
Maybe you're looking for better income, new skills, and a career path with room to grow. You may also want a role where you can develop specialized knowledge while helping customers with important concerns.
An Insurance Account gives you the opportunity to learn about policies, coverage, benefits, premiums, claims, and account updates.
You'll develop communication, problem-solving, attention to detail, and customer support skills while learning how insurance services work.
You bring the willingness to learn. We'll help you build the skills to move forward.
What You Can Gain at Bellsoft Global
Compensation & Benefits
Salary of up to ₱26,000 per month
Paid training from Day 1
Performance-based incentives and rewards
Career growth and internal advancement opportunities
Exposure to international insurance operations
Supportive onsite work environment
Opportunities to build specialized customer service experience
Bring Your Potential. We'll Help You Grow.
What We're Looking For
High School or Senior High School graduate
College undergraduate or graduate is an advantage
No BPO or call center experience required
Fresh graduates and first-time job seekers are welcome
Career shifters are encouraged to apply
No previous insurance experience required
Good English communication skills
Customer service and problem-solving skills
Strong attention to detail
Basic computer knowledge
Ability to learn new systems and processes
Comfortable handling sensitive customer information
Willing to work onsite
Amenable to shifting schedules, including nights, weekends, and holidays
Must reside in Cainta, Makati, Manila, Mandaluyong, Marikina, Pasig, San Juan, Taytay, or nearby Rizal
Help Customers With What Matters
As an Insurance Account Customer Service Representative, you'll assist customers with policy and account-related concerns.
You'll provide clear information, follow account procedures, and help customers understand their available services and next steps.
What You'll Do
Handle inquiries about insurance policies and coverage
Assist with benefits, premiums, and account updates
Provide information about claims processes and requirements
Help customers with policy and account-related requests
Update customer and policy information accurately
Document customer interactions
Follow security, privacy, and account procedures
Coordinate with internal teams when needed
Escalate complex concerns appropriately
Meet quality, productivity, compliance, and customer satisfaction goals
Learn the Process. Build Your Confidence.
Insurance services can involve new terms, policies, systems, and procedures. If you're new to the industry, there's plenty to learn.
Bellsoft Global provides paid training and account-specific coaching to help you understand the products, systems, processes, and customer support standards used in the Insurance Account.
Your Training Includes
Paid onboarding and training
Insurance product and policy training
Claims and account process training
Customer support procedures
Security and privacy training
Hands-on coaching from experienced trainers
Continuous learning and skills development
Account-specific guidance and support
Your Next Opportunity Is Onsite
Bellsoft Global Main Site
Ortigas Avenue, Mandaluyong City
Applicants should be residing in or near:
Cainta
Makati
Manila
Mandaluyong
Marikina
Pasig
San Juan
Taytay
This Insurance Account position is onsite. Applicants must also be amenable to shifting schedules.
Start in Customer Service. Grow Into More.
An Insurance Account can help you build specialized experience in policyholder support, insurance processes, claims assistance, account management, customer service, and problem-solving.
As you gain experience and meet performance requirements, you may have opportunities to explore roles such as Senior Associate, Quality Assurance, Trainer, Workforce Management, Compliance, or Operations.
Opportunities depend on performance, qualifications, and available openings.
Your first insurance support role can be the starting point for a career that keeps moving forward.
Frequently Asked Questions
1. Do I need BPO or insurance experience to apply?
No. BPO, call center, or previous insurance experience is not required. Fresh graduates, first-time job seekers, and career shifters are welcome to apply.
2. What does an Insurance Account Customer Service Representative do?
An Insurance Account CSR assists customers with policies, coverage, benefits, premiums, claims, account updates, and other insurance-related concerns.
3. What skills are important for an Insurance Account role?
You'll need good English communication, customer service, problem-solving, attention to detail, and basic computer skills.
Accuracy and responsible handling of customer information are also important.
4. How much can I earn as an Insurance Account CSR?
The salary is up to ₱26,000 per month. Performance-based incentives and rewards may also be available.
5. Is the Insurance Account position onsite?
Yes. This is an onsite position at Bellsoft Global's Ortigas Avenue site in Mandaluyong City. Applicants must be amenable to onsite work and shifting schedules.
6. Is training provided for applicants without insurance experience?
Yes. Paid training starts on Day 1. You'll receive insurance, systems, customer service, and account-specific training.
Ready to Build Your Next Chapter?
You don't need previous BPO or insurance experience to get started.
If you're a fresh graduate, first-time BPO applicant, career shifter, or ready to learn something new, this Insurance Account opportunity can help you build valuable customer service skills and specialized experience.
Bring your curiosity, attention to detail, and willingness to learn.
Apply today and take your next step with Bellsoft Global.
Explore More at Bellsoft Global
Visit our Blog Page for career tips and BPO guides. Visit our Career Page to explore more openings.
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