Customer Service Representative – Retail
Metro Manila | Onsite
Bellsoft Global
About Bellsoft
Bellsoft Global is growing and hiring Customer Service Representatives. Provide customer service, back-office support, and IT-enabled solutions to clients worldwide while enjoying a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices make commuting easy, offering a stable and rewarding career—just like many of our current team members who chose to grow with us.
Job Description
We are looking for Customer Service Representatives for a Retail Account to assist customers with product inquiries, orders, and returns. You will ensure a seamless shopping experience while providing professional and friendly service.
Key Responsibilities:
• Handle inbound customer inquiries via phone, chat, or email
• Provide accurate product information, pricing, and promotions
• Assist customers with orders, returns, and exchanges
• Resolve questions or concerns professionally and efficiently
• Document all customer interactions and transactions in the system
• Escalate complex issues to supervisors when necessary
• Meet quality, productivity, and customer satisfaction metrics
Work Schedule & Training:
Shifting schedules, including nights, weekends, and holidays
Full paid training on retail processes and company systems
What You’ll Gain:
• Hands-on experience in retail customer service within the BPO industry
• Opportunities to develop communication, problem-solving, and multitasking skills
• A collaborative and fast-paced work environment
Requirements
• High School or Senior High School Graduate (College level or graduate is a plus)
• Strong English communication skills
• Customer-focused, detail-oriented, and solution-driven mindset
• Basic computer skills and ability to multitask
• Willing to work onsite in Metro Manila
• Open to shifting schedules
Why Join Us?
At Bellsoft Global, we offer competitive pay, career growth opportunities, and a dynamic, supportive work environment. Join our team to develop your skills, gain valuable BPO experience, and contribute to helping businesses succeed while advancing your own career.
Apply Now
Build your career in retail customer service with Bellsoft Global. Apply today to help customers, provide excellent service, and grow professionally.
Metro Manila | Onsite
Bellsoft Global
About Bellsoft
Bellsoft Global is growing and hiring Customer Service Representatives. Provide customer service, back-office support, and IT-enabled solutions to clients worldwide while enjoying a competitive salary of up to ₱26,000 per month, performance incentives, paid training from Day 1, career growth opportunities, and a supportive, people-first work environment. Our conveniently located offices make commuting easy, offering a stable and rewarding career—just like many of our current team members who chose to grow with us.
Job Description
We are looking for Customer Service Representatives for a Retail Account to assist customers with product inquiries, orders, and returns. You will ensure a seamless shopping experience while providing professional and friendly service.
Key Responsibilities:
• Handle inbound customer inquiries via phone, chat, or email
• Provide accurate product information, pricing, and promotions
• Assist customers with orders, returns, and exchanges
• Resolve questions or concerns professionally and efficiently
• Document all customer interactions and transactions in the system
• Escalate complex issues to supervisors when necessary
• Meet quality, productivity, and customer satisfaction metrics
Work Schedule & Training:
Shifting schedules, including nights, weekends, and holidays
Full paid training on retail processes and company systems
What You’ll Gain:
• Hands-on experience in retail customer service within the BPO industry
• Opportunities to develop communication, problem-solving, and multitasking skills
• A collaborative and fast-paced work environment
Requirements
• High School or Senior High School Graduate (College level or graduate is a plus)
• Strong English communication skills
• Customer-focused, detail-oriented, and solution-driven mindset
• Basic computer skills and ability to multitask
• Willing to work onsite in Metro Manila
• Open to shifting schedules
Why Join Us?
At Bellsoft Global, we offer competitive pay, career growth opportunities, and a dynamic, supportive work environment. Join our team to develop your skills, gain valuable BPO experience, and contribute to helping businesses succeed while advancing your own career.
Apply Now
Build your career in retail customer service with Bellsoft Global. Apply today to help customers, provide excellent service, and grow professionally.