Call Center Agent – Insurance Account
Bellsoft Global is hiring a Call Center Agent for an Insurance Account in Mandaluyong. This onsite opportunity is ideal for applicants with strong communication and customer service skills who want to build a stable career in the BPO industry. As a Call Center Agent, you will assist customers with insurance-related inquiries, policy concerns, billing support, and account assistance while delivering excellent customer service.
Day-to-Day Responsibilities
- Handle customer inquiries related to insurance policies, billing, and account concerns
- Assist customers with policy updates, claims inquiries, and service requests
- Provide accurate information regarding insurance products and coverage
- Resolve customer concerns professionally and efficiently
- Update customer records and document interactions in the system
- Follow company policies and compliance guidelines during customer interactions
- Maintain quality service standards and achieve performance targets
Candidate Requirements
- At least a Senior High School graduate or College graduate
- With or without BPO experience are welcome to apply
- Experience in insurance, banking, finance, retail, or customer-facing roles is an advantage
- Strong English communication and problem-solving skills
- Basic computer navigation and multitasking skills
- Willing to work onsite in Mandaluyong
- Amenable to shifting schedules, weekends, and holidays if needed
What We Offer
- Competitive salary package of up to ₱28,000
- Paid training and onboarding support from Day 1
- Career growth and promotion opportunities
- Government-mandated benefits
- Performance incentives and employee engagement programs
- Supportive and professional work environment
- Opportunity to gain experience in the insurance and customer service industry
Looking for a different account or opportunity?
Browse the positions below:Apply Today
Start your career as a Call Center Agent in Mandaluyong with Bellsoft Global. Join our Insurance Account team today and take advantage of competitive pay, career growth, and long-term opportunities in the BPO industry.