Hotel Reservation Agent | Bellsoft Global
Bellsoft Global is hiring Hotel Reservation Account Agents for our Metro Manila sites with a salary of up to ₱26,000 per month. No BPO experience? No problem! If you're at least a Senior High School graduate and looking for an opportunity to start your career in the hospitality and hotel reservation industry, we'd love to have you on our team.
As a Hotel Reservation Account Agent, you'll assist customers with hotel bookings, reservation inquiries, cancellations, and other accommodation-related concerns while building your career in the BPO industry.
What You Can Expect From Us
At Bellsoft Global, we believe in building careers through continuous learning, professional development, and employee support.
Benefits and Compensation
- Competitive salary of up to ₱26,000 per month
- Paid training from Day 1
- Performance-based incentives and rewards
- Career growth and internal promotion opportunities
- Exposure to international hotel and hospitality support operations
- Supportive, collaborative, and people-first work environment
What We Are Looking For
We're looking for motivated individuals who are ready to learn hotel reservation processes and build a successful career with Bellsoft Global.
Qualifications
- At least Senior High School graduate
- No BPO or call center experience required
- Strong English communication skills (written and verbal)
- Good customer service and problem-solving skills
- Basic computer knowledge
- Willingness to learn hotel reservation products and processes
- Willing to work onsite in Metro Manila
- Open to shifting schedules, including nights, weekends, and holidays
What You Will Be Doing
As a Hotel Reservation Account Agent, you'll assist customers with accommodation-related concerns and help ensure a smooth booking experience.
Job Responsibilities
- Handle hotel reservation inquiries through phone, chat, or email
- Assist customers with hotel bookings and changes
- Provide accurate information about room availability and booking policies
- Process cancellations and reservation requests
- Record and update customer information in internal systems
- Resolve customer concerns professionally and efficiently
- Meet quality assurance, productivity, and customer satisfaction goals
Training & Work Setup
Every new employee receives comprehensive training before handling live customer interactions.
What You Can Expect
- Paid onboarding and hotel reservation training
- Hands-on coaching from experienced trainers
- Continuous learning and professional development
- Fast-paced yet supportive work environment
- Onsite work setup
- Shifting schedules based on business requirements
Build Your Career With Bellsoft Global
Bellsoft Global is more than just a workplace—we're a company committed to helping our employees build long-term careers.
Whether you're a fresh graduate, a career shifter, or someone looking for a new opportunity, Bellsoft Global provides the training, mentorship, and support you need to succeed.
If you're at least a Senior High School graduate and ready to start your hotel reservation account career, we encourage you to apply.
Why Join Bellsoft Global?
Our employees are our greatest asset.
We invest in your success through continuous training, career development programs, and opportunities for internal promotion. When you join Bellsoft Global, you're joining a company that values growth, teamwork, and employee success.
Work Locations
You may be assigned to any of our available Metro Manila sites.
Main Site
- Ortigas Avenue, Mandaluyong City
Other Available Sites
- Quezon City
- Pasig City
- Mandaluyong City
- San Juan
- Makati City
- Cainta, Rizal
Frequently Asked Questions
1. Do I qualify if I have no BPO experience?
Yes! This position is open to applicants with no prior BPO or call center experience, provided they meet the educational and other job requirements.
2. What does a Hotel Reservation Account Agent do?
Hotel Reservation Account Agents assist customers with hotel bookings, reservation changes, cancellations, and accommodation-related inquiries, depending on the assigned client account.
3. Is this an onsite or work-from-home position?
This is an onsite Hotel Reservation Account Agent position. Applicants should be willing to work at any of Bellsoft Global's available Metro Manila sites.
4. What is the salary for this Hotel Reservation Account Agent job?
Qualified applicants can earn up to ₱26,000 per month, depending on the assigned account, qualifications, and applicable compensation package. Additional performance-based incentives may also be available.
5. Is paid training provided?
Yes. Bellsoft Global provides paid training starting on Day 1. New hires receive comprehensive onboarding and account-specific training to prepare them for their role before handling live customer interactions.
Apply Today
If you're looking for Hotel Reservation Account Agent jobs, call center jobs in Metro Manila, or BPO jobs with career growth, Bellsoft Global is ready to help you take the next step.
Join a company that values your potential, invests in your development, and provides opportunities for long-term career success.
Apply today and start building your future with Bellsoft Global.
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