Bellsoft Global is hiring Tech Support Account Agents for our Metro Manila sites with a salary of up to ₱26,000 per month. No BPO experience? No problem! If you're at least a Senior High School graduate with basic computer knowledge and an interest in technology, we'd love to have you on our team.
As a Tech Support Account Agent, you'll assist customers with technical concerns, troubleshoot basic issues, and provide step-by-step solutions while building your career in the BPO industry.
What You Can Expect From Us
At Bellsoft Global, we believe in building careers through continuous learning, professional development, and employee support.
Benefits and Compensation
- Competitive salary of up to ₱26,000 per month
- Paid training from Day 1
- Performance-based incentives and rewards
- Career growth and internal promotion opportunities
- Exposure to international clients and technical support operations
- Supportive, collaborative, and people-first work environment
What We Are Looking For
We're looking for motivated individuals who are ready to learn technical support and build a successful career with Bellsoft Global.
Qualifications
- At least Senior High School graduate
- No BPO or call center experience required
- Basic computer knowledge and troubleshooting skills
- Strong English communication skills (written and verbal)
- Good problem-solving skills
- Willingness to learn technical support processes
- Willing to work onsite in Metro Manila
- Open to shifting schedules, including nights, weekends, and holidays
What You Will Be Doing
As a Tech Support Account Agent, you'll assist customers with technical concerns and help provide efficient solutions.
Job Responsibilities
- Handle customer inquiries regarding technical products and services
- Troubleshoot basic hardware, software, or connectivity issues
- Provide step-by-step technical assistance
- Explain technical information in a clear and simple manner
- Record and update customer information in internal systems
- Escalate complex technical concerns when necessary
- Meet quality assurance, productivity, and customer satisfaction goals
Training & Work Setup
Every new employee receives comprehensive training before handling live customer interactions.
What You Can Expect
- Paid onboarding and technical training program
- Hands-on coaching from experienced trainers
- Continuous learning and professional development
- Fast-paced yet supportive work environment
- Onsite work setup
- Shifting schedules based on business requirements
Build Your Career With Bellsoft Global
Bellsoft Global is more than just a workplace—we're a company committed to helping our employees build long-term careers.
Whether you're a fresh graduate, a career shifter, or someone looking for a new opportunity, Bellsoft Global provides the training, mentorship, and support you need to succeed.
If you're at least a Senior High School graduate and ready to start your technical support career, we encourage you to apply.
Why Join Bellsoft Global?
Our employees are our greatest asset.
We invest in your success through continuous training, career development programs, and opportunities for internal promotion. When you join Bellsoft Global, you're joining a company that values growth, teamwork, and employee success.
Work Locations
You may be assigned to any of our available Metro Manila sites.
Main Site
- Ortigas Avenue, Mandaluyong City
Other Available Sites
- Quezon City
- Pasig City
- Mandaluyong City
- San Juan
- Makati City
- Cainta, Rizal
Frequently Asked Questions
1. Do I qualify if I have no BPO experience?
Yes! This position is open to applicants with no prior BPO or call center experience, provided they meet the educational and other job requirements.
2. Do I need an IT or technical background?
Basic computer knowledge is helpful. Specific technical requirements may depend on the assigned account and training program.
3. Is this an onsite or work-from-home position?
This is an onsite Tech Support Account Agent position. Applicants should be willing to work at any of Bellsoft Global's available Metro Manila sites.
4. What is the salary for this Tech Support Account Agent job?
Qualified applicants can earn up to ₱26,000 per month, depending on the assigned account, qualifications, and applicable compensation package. Additional performance-based incentives may also be available.
5. Is paid training provided?
Yes. Bellsoft Global provides paid training starting on Day 1. New hires receive comprehensive onboarding and account-specific training to prepare them for their role before handling live customer interactions.
Apply Today
If you're looking for Tech Support Account Agent jobs, call center jobs in Metro Manila, or BPO jobs with career growth, Bellsoft Global is ready to help you take the next step.
Join a company that values your potential, invests in your development, and provides opportunities for long-term career success.
Apply today and start building your future with Bellsoft Global.
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