Insurance Account Customer Service Representative | Bellsoft Global
Build Your BPO Career in an Insurance Account — No BPO Experience Required
Bellsoft Global is hiring Customer Service Representatives for an Insurance Account across our Metro Manila sites, with a salary of up to ₱26,000 per month.
No BPO or call center experience is required. Senior High School and College Graduates are welcome to apply, including fresh graduates looking to start their careers in customer service.
As an Insurance Account Customer Service Representative, you'll assist customers with insurance-related inquiries, account concerns, policy information, and service requests while providing accurate and professional support.
What You Can Expect From Us
At Bellsoft Global, we support employees through training, professional development, and opportunities for career advancement.
Benefits and Compensation
- Competitive salary of up to ₱26,000 per month
- Paid training from Day 1
- Performance-based incentives and rewards
- Career growth and internal promotion opportunities
- Exposure to international customer service operations
- Supportive and collaborative work environment
Qualifications
- Senior High School Graduate
- College Graduate
- No BPO or call center experience required
- Fresh graduates are welcome to apply
- Strong English communication skills
- Good customer service and problem-solving skills
- Basic computer knowledge
- Willing to work onsite in Metro Manila
- Willing to work on shifting schedules, including nights, weekends, and holidays
Job Responsibilities
- Handle customer inquiries regarding insurance policies and services
- Assist with account and policy-related concerns
- Provide accurate information about coverage, billing, and account details
- Process customer requests according to company procedures
- Explain insurance-related information clearly and professionally
- Document customer interactions and update account records
- Coordinate with internal teams when concerns require escalation
- Meet quality, productivity, and customer satisfaction standards
Training and Work Setup
New hires will receive comprehensive training before handling customer interactions.
- Paid onboarding and training program
- Hands-on coaching and support
- Insurance account and systems training
- Continuous learning and development
- Onsite work setup
- Shifting schedules based on business requirements
Work Locations
You may be assigned to any of our available Metro Manila sites.
Main Site
- Ortigas Avenue, Mandaluyong City
Other Available Sites
- Quezon City
- Pasig City
- Mandaluyong City
- San Juan
- Makati City
- Cainta, Rizal
Frequently Asked Questions
1. What type of account is this?
This is an Insurance Account where Customer Service Representatives assist customers with policy, account, billing, and service-related concerns.
2. Do I need BPO or call center experience?
No. BPO or call center experience is not required. Senior High School and College Graduates, including fresh graduates, are welcome to apply.
3. What is the salary?
Qualified applicants can earn up to ₱26,000 per month, depending on qualifications and the assigned account. Additional performance-based incentives may also be available.
4. Is this an onsite position?
Yes. This is an onsite position at one of Bellsoft Global's available Metro Manila locations.
5. Is paid training provided?
Yes. Bellsoft Global provides paid training starting on Day 1, including account-specific training, system orientation, and coaching.
Apply Today
If you're searching for Chat Support jobs, Non-Voice Customer Service jobs, or no-experience BPO jobs in Metro Manila, Bellsoft Global offers an excellent opportunity to start your career.
Join a company that values your potential, provides paid training from Day 1, and offers opportunities for professional development and career advancement in customer support.
No experience? No problem. Apply today and start building your future with Bellsoft Global.
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