Travel Account Customer Service Representative | Bellsoft Global
Bellsoft Global is hiring Travel Account Customer Service Representatives for onsite positions with a salary of up to ₱26,000 per month.
No BPO or call center experience is required. If you're a fresh graduate, first-time job seeker, career shifter, or ready to explore something new, this Travel Account opportunity can help you build customer service experience while learning about travel and hospitality.
Ready for a Career That Takes You Somewhere New?
Maybe you're ready to start your BPO career but want more than another customer service job. You may be looking for better income, new skills, career growth, and international customer support experience.
With Bellsoft Global, you can start without a BPO background. A Travel Account gives you the chance to learn about reservations, itineraries, bookings, and travel concerns.
You'll also build valuable skills in communication, problem-solving, and customer support.
What You Can Gain at Bellsoft Global
Compensation & Benefits
Salary of up to ₱26,000 per month
Paid training from Day 1
Performance-based incentives and rewards
Career growth and internal advancement opportunities
Exposure to international travel and hospitality operations
Supportive onsite work environment
Opportunities to build customer service and travel support skills
Salary of up to ₱26,000 per month
Paid training from Day 1
Performance-based incentives and rewards
Career growth and internal advancement opportunities
Exposure to international travel and hospitality operations
Supportive onsite work environment
Opportunities to build customer service and travel support skills
Bring Your Skills. We'll Help You Build the Rest.
What We're Looking For
High School or Senior High School graduate
College undergraduate or graduate is an advantage
No BPO or call center experience required
Fresh graduates and first-time job seekers are welcome
Career shifters are encouraged to apply
No previous travel industry experience required
Good English communication skills
Customer service and problem-solving skills
Basic computer knowledge
Ability to multitask and learn new systems
Willing to work onsite
Amenable to shifting schedules, including nights, weekends, and holidays
Must reside in Cainta, Makati, Manila, Mandaluyong, Marikina, Pasig, San Juan, Taytay, or nearby Rizal
High School or Senior High School graduate
College undergraduate or graduate is an advantage
No BPO or call center experience required
Fresh graduates and first-time job seekers are welcome
Career shifters are encouraged to apply
No previous travel industry experience required
Good English communication skills
Customer service and problem-solving skills
Basic computer knowledge
Ability to multitask and learn new systems
Willing to work onsite
Amenable to shifting schedules, including nights, weekends, and holidays
Must reside in Cainta, Makati, Manila, Mandaluyong, Marikina, Pasig, San Juan, Taytay, or nearby Rizal
Help Customers Get Where They're Going
As a Travel Account Customer Service Representative, you'll help customers manage important parts of their trips.
From booking a hotel to changing an itinerary, your support can help make travel easier.
What You'll Do
Assist customers with flight, hotel, and travel reservations
Handle booking changes, cancellations, and itinerary updates
Provide information about schedules, baggage, travel policies, and services
Assist with reservation and booking concerns
Update customer and reservation information
Coordinate with travel partners and internal teams
Follow account procedures and service standards
Meet quality, productivity, and customer satisfaction targets
Assist customers with flight, hotel, and travel reservations
Handle booking changes, cancellations, and itinerary updates
Provide information about schedules, baggage, travel policies, and services
Assist with reservation and booking concerns
Update customer and reservation information
Coordinate with travel partners and internal teams
Follow account procedures and service standards
Meet quality, productivity, and customer satisfaction targets
Learn the Account. Build Your Confidence.
Travel systems and reservation processes may be new to you. That's okay.
Bellsoft Global provides paid training and account-specific coaching to help you learn the tools and processes used in the Travel Account.
Your Training Journey Includes
Paid onboarding and training
Travel and reservation process training
Hands-on coaching from experienced trainers
Continuous learning and skills development
Account-specific support
Supportive onsite environment
Paid onboarding and training
Travel and reservation process training
Hands-on coaching from experienced trainers
Continuous learning and skills development
Account-specific support
Supportive onsite environment
Your Next Opportunity Is Onsite
Bellsoft Global Main Site
Ortigas Avenue, Mandaluyong City
Applicants should be residing in or near:
Cainta
Makati
Manila
Mandaluyong
Marikina
Pasig
San Juan
Taytay
This Travel Account position is onsite. Applicants must also be amenable to shifting schedules.
Start With Travel. Grow From There.
A Travel Account can help you build experience in reservations, customer service, travel operations, problem-solving, and international client support.
As you gain experience and meet performance requirements, you may have opportunities to explore roles such as Senior Associate, Quality Assurance, Trainer, Workforce Management, or Operations.
Opportunities depend on available openings, qualifications, and performance.
Your first BPO opportunity could be the start of a career that takes you somewhere new.
Frequently Asked Questions
1. What does a Travel Account Customer Service Representative do?
A Travel Account CSR assists customers with flight and hotel reservations, booking changes, cancellations, itinerary updates, baggage concerns, travel policies, and other travel-related requests.
2. Do I need BPO or travel experience to apply?
No. BPO, call center, or previous travel industry experience is not required. Fresh graduates, first-time job seekers, and career shifters are welcome to apply.
3. How much is the salary for the Travel Account position?
The salary is up to ₱26,000 per month, with performance-based incentives and rewards potentially available depending on the assigned account.
4. What skills do I need for a Travel Account CSR role?
You'll need good English communication, customer service, problem-solving, attention to detail, basic computer skills, and multitasking skills.
5. Is the Travel Account position onsite?
Yes. The position is onsite at Bellsoft Global's Ortigas Avenue site in Mandaluyong City. Applicants must be amenable to onsite work and shifting schedules.
Ready to Take Your Next Step?
If you're a fresh graduate, first-time BPO applicant, career shifter, or someone ready to explore a new career direction, this Travel Account opportunity can be your starting point.
Bring your energy, curiosity, and willingness to learn.
Apply today and start your Travel Account career with Bellsoft Global.
Explore Other BPO Opportunities
Not the right fit for this position? Explore our other openings:
- Telco Account
- Technical Support Account
- Hotel Reservation Account
- Sales Account
- Chat Support Representative
- Healthcare Account
- Insurance Account
- Financial Account