Call Center Agent – Financial Account
Bellsoft Global is hiring a Call Center Agent for a Financial Account in Mandaluyong. This onsite opportunity is ideal for applicants with strong communication skills, attention to detail, and a passion for customer service. As a Call Center Agent, you will assist customers with financial-related inquiries, account concerns, billing questions, and transaction support while delivering a positive customer experience.
Day-to-Day Responsibilities
- Handle customer inquiries related to financial services, billing, and account management
- Assist customers with account verification, transactions, and service requests
- Provide accurate information regarding financial products and services
- Resolve customer concerns efficiently and professionally
- Update customer records and document interactions accurately
- Follow compliance, security, and company guidelines during customer interactions
- Maintain quality standards and meet performance targets
Candidate Requirements
- At least a Senior High School graduate or College graduate
- With or without BPO experience are welcome to apply
- Experience in banking, finance, retail, sales, or customer-facing roles is an advantage
- Strong English communication and problem-solving skills
- Basic computer navigation and multitasking abilities
- Willing to work onsite in Mandaluyong
- Amenable to shifting schedules, weekends, and holidays if required
What We Offer
- Competitive salary package of up to ₱28,000
- Paid training and onboarding support from Day 1
- Career growth and promotion opportunities
- Government-mandated benefits
- Performance incentives and employee recognition programs
- Supportive and professional work environment
- Opportunity to gain valuable experience in the financial services industry
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Start your career as a Call Center Agent in Mandaluyong with Bellsoft Global. Join our Financial Account team today and take advantage of competitive pay, professional development, and long-term career opportunities in the BPO industry.