Call Center Agent – Financial Account
Bellsoft Global is hiring a Call Center Agent for a Financial Account in Makati. This onsite opportunity is ideal for applicants with strong communication and customer service skills who want to build a stable career in the BPO industry. As a Call Center Agent, you will assist customers with financial-related inquiries, billing concerns, account support, and transaction assistance while delivering excellent customer service.
Day-to-Day Responsibilities
- Handle customer inquiries related to financial services, billing, and account concerns
- Assist customers with transactions, account verification, and service requests
- Resolve customer concerns professionally and efficiently
- Provide accurate information about financial products and services
- Update customer records and document interactions in the system
- Follow company policies and compliance guidelines during customer interactions
- Maintain quality service standards and achieve performance targets
Candidate Requirements
- At least a Senior High School graduate or College graduate
- With or without BPO experience are welcome to apply
- Experience in banking, finance, retail, or customer-facing roles is an advantage
- Strong English communication and problem-solving skills
- Basic computer navigation and typing skills
- Willing to work onsite in Makati
- Amenable to shifting schedules, weekends, and holidays if required
What We Offer
- Competitive salary package of up to ₱28,000
- Paid training and onboarding support from Day 1
- Career growth and promotion opportunities
- Government-mandated benefits
- Performance incentives and employee engagement programs
- Supportive and professional work environment
- Opportunity to gain experience in the financial services industry
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Start your career as a Call Center Agent in Makati with Bellsoft Global. Join our Financial Account team today and take advantage of competitive pay, professional growth, and long-term career opportunities.
