Call Center Agent – Non-Voice Account
Bellsoft Global is hiring a Call Center Agent for a Non-Voice account in Pasig. This onsite opportunity is ideal for applicants who prefer chat and email support while building a stable career in the BPO industry. As a Call Center Agent, you will assist customers with inquiries, account concerns, and support requests through non-voice channels while delivering excellent customer service.
Day-to-Day Responsibilities
- Handle customer inquiries through chat and email support
- Assist customers with account concerns, order updates, and general inquiries
- Resolve customer issues professionally and efficiently
- Provide accurate information regarding products, services, and policies
- Update customer records and document interactions in the system
- Maintain quality standards and response time targets
- Coordinate with internal teams to ensure customer satisfaction
Candidate Requirements
- At least a Senior High School graduate or College graduate
- With or without BPO experience are welcome to apply
- Experience in customer service, retail, hospitality, or office support roles is an advantage
- Strong written English communication skills
- Basic computer navigation, typing, and multitasking skills
- Willing to work onsite in Pasig
- Amenable to shifting schedules, weekends, and holidays if needed
What We Offer
- Competitive salary package of up to ₱28,000
- Paid training and onboarding support from Day 1
- Career growth and promotion opportunities
- Government-mandated benefits
- Performance incentives and employee engagement programs
- Supportive and team-oriented work environment
- Opportunity to develop customer service and non-voice support skills
Looking for a different account or opportunity?
Browse the positions below:Apply Today
Start your career as a Call Center Agent in Pasig with Bellsoft Global. Join our Non-Voice account team today and take advantage of competitive pay, career growth, and long-term opportunities in the BPO industry.