Healthcare Account Customer Service Representative | Bellsoft Global
Bellsoft Global is hiring Healthcare Account Customer Service Representatives for onsite positions with a salary of up to ₱26,000 per month.
No BPO or call center experience is required. If you're a fresh graduate, first-time job seeker, career shifter, or ready to explore a new career direction, this Healthcare Account opportunity can help you build customer service skills while gaining experience in healthcare support.
Ready to Build a Career in Healthcare Support?
Maybe you're looking for better income, new skills, and a career path with room to grow. You may also want a role where your work helps people get the information and support they need.
A Healthcare Account gives you the opportunity to learn about healthcare services, member concerns, benefits, appointments, and account information.
You'll develop communication, problem-solving, attention to detail, and customer support skills while working with international customers.
You bring the willingness to learn. We'll help you build the skills to move forward.
What You Can Gain at Bellsoft Global
Compensation & Benefits
Salary of up to ₱26,000 per month
Paid training from Day 1
Performance-based incentives and rewards
Career growth and internal advancement opportunities
Exposure to international healthcare support operations
Supportive onsite work environment
Opportunities to build specialized customer service experience
Bring Your Potential. We'll Help You Grow.
What We're Looking For
High School or Senior High School graduate
College undergraduate or graduate is an advantage
No BPO or call center experience required
Fresh graduates and first-time job seekers are welcome
Career shifters are encouraged to apply
No previous healthcare or medical experience required
Good English communication skills
Customer service and problem-solving skills
Strong attention to detail
Basic computer knowledge
Ability to learn new systems and processes
Comfortable handling sensitive customer information
Willing to work onsite
Amenable to shifting schedules, including nights, weekends, and holidays
Must reside in Cainta, Makati, Manila, Mandaluyong, Marikina, Pasig, San Juan, Taytay, or nearby Rizal
Help Customers Get the Support They Need
As a Healthcare Account Customer Service Representative, you'll assist customers with healthcare-related questions and account concerns.
You'll provide clear information, follow account procedures, and handle each interaction with care and accuracy.
What You'll Do
Handle inquiries about healthcare services and member accounts
Assist with benefits, eligibility, appointments, and account concerns
Provide accurate information about healthcare services and procedures
Help customers with requests and account updates
Document customer interactions accurately
Follow privacy, security, and account procedures
Escalate complex concerns when necessary
Meet quality, productivity, compliance, and customer satisfaction goals
Learn the Process. Build Your Confidence.
Healthcare support can involve new terms, systems, and procedures. If you're new to the industry, there's a lot to learn.
Bellsoft Global provides paid training and account-specific coaching to help you understand the products, systems, processes, and customer support standards used in the Healthcare Account.
Your Training Includes
Paid onboarding and training
Healthcare account process training
Customer support procedures
Privacy and security training
Hands-on coaching from experienced trainers
Continuous learning and skills development
Account-specific guidance and support
Your Next Opportunity Is Onsite
Bellsoft Global Main Site
Ortigas Avenue, Mandaluyong City
Applicants should be residing in or near:
Cainta
Makati
Manila
Mandaluyong
Marikina
Pasig
San Juan
Taytay
This Healthcare Account position is onsite. Applicants must also be amenable to shifting schedules.
Start in Customer Service. Grow Into More.
A Healthcare Account can help you build specialized experience in healthcare support, customer service, account management, problem-solving, and international customer operations.
As you gain experience and meet performance requirements, you may have opportunities to explore roles such as Senior Associate, Quality Assurance, Trainer, Workforce Management, Compliance, or Operations.
Opportunities depend on performance, qualifications, and available openings.
Your first healthcare support role can be the starting point for a career that keeps moving forward.
Frequently Asked Questions
1. Do I need BPO or healthcare experience to apply?
No. BPO, call center, healthcare, or medical experience is not required. Fresh graduates, first-time job seekers, and career shifters are welcome to apply.
2. What does a Healthcare Account Customer Service Representative do?
A Healthcare Account CSR assists customers with healthcare services, member accounts, benefits, eligibility, appointments, and other account-related concerns.
3. What skills are important for this role?
You'll need good English communication, customer service, problem-solving, attention to detail, and basic computer skills.
Accuracy and responsible handling of customer information are also important.
4. How much can I earn as a Healthcare Account CSR?
The salary is up to ₱26,000 per month. Performance-based incentives and rewards may also be available.
5. Is the Healthcare Account position onsite?
Yes. This is an onsite position at Bellsoft Global's Ortigas Avenue site in Mandaluyong City. Applicants must be amenable to onsite work and shifting schedules.
Ready to Build Your Next Chapter?
You don't need previous BPO or healthcare experience to get started.
If you're a fresh graduate, first-time BPO applicant, career shifter, or ready to learn something new, this Healthcare Account opportunity can help you build skills and gain specialized experience.
Bring your curiosity, attention to detail, and willingness to learn.
Apply today and take your next step with Bellsoft Global.
Explore More at Bellsoft Global
Visit our Blog Page for career tips and BPO guides. Visit our Career Page to explore more openings.
Looking for another account?