Insurance Account Customer Service Representative | Bellsoft Global
Insurance Account Customer Service Representative Jobs in the Philippines | Up to ₱26,000 Monthly Salary
Start Your Insurance Customer Service Career — No Experience Required
Bellsoft Global is hiring Insurance Account Customer Service Representatives for our Metro Manila sites with a salary of up to ₱26,000 per month.
No BPO or call center experience is required. If you're a fresh graduate or looking to start your career in insurance and customer service, this opportunity is for you.
As an Insurance Account Customer Service Representative, you'll assist policyholders with insurance policies, claims, coverage, and account-related inquiries while delivering accurate, professional, and customer-focused support.
What You Can Expect From Us
At Bellsoft Global, we help employees build rewarding careers through continuous learning, professional development, and long-term growth.
Benefits and Compensation
- Competitive salary of up to ₱26,000 per month
- Paid training from Day 1
- Performance-based incentives and rewards
- Career growth and internal promotion opportunities
- Exposure to international insurance and financial protection services
- Supportive, collaborative, and people-first work environment
What We Are Looking For
We're looking for motivated and customer-focused individuals who are ready to build a career in insurance customer service.
Qualifications
- At least High School Graduate (Old Curriculum), Senior High School Graduate, or College Graduate
- No BPO or call center experience required
- Fresh graduates are welcome to apply
- Strong English communication skills, both written and verbal
- Excellent customer service and problem-solving skills
- Basic computer knowledge
- Ability to multitask in a fast-paced environment
- Willing to work onsite in Metro Manila
- Open to shifting schedules, including nights, weekends, and holidays
What You Will Be Doing
As an Insurance Account Customer Service Representative, you'll help policyholders understand their insurance coverage while providing exceptional customer support.
Job Responsibilities
- Handle customer inquiries about insurance policies, coverage, premiums, and benefits
- Assist policyholders with account updates, policy changes, and claims status
- Provide accurate information about insurance products and procedures
- Guide customers through claims filing and documentation requirements
- Resolve customer concerns professionally and efficiently
- Update policy records and customer information in internal systems
- Coordinate with insurance partners and internal teams for escalated concerns
- Follow company policies, confidentiality requirements, and data privacy standards
- Meet quality assurance, productivity, and customer satisfaction goals
Training and Work Setup
Every new employee receives comprehensive training before handling live customer interactions.
What You Can Expect
- Paid onboarding and training program
- Hands-on coaching from experienced trainers
- Insurance products and claims process training
- Continuous learning and career development
- Fast-paced yet supportive work environment
- Onsite work setup
- Shifting schedules based on business requirements
Build Your Career With Bellsoft Global
Bellsoft Global provides opportunities to develop valuable skills in insurance support, customer service, communication, and problem-solving.
Whether you're a fresh graduate or starting your first BPO job, you'll receive the training and support needed to understand insurance processes and succeed in your role.
No prior BPO, call center, or insurance experience is required.
Why Join Bellsoft Global?
We invest in our employees through continuous coaching, mentorship, and internal career advancement opportunities.
Employees can build career paths toward roles such as:
- Team Leader
- Quality Analyst
- Trainer
- Workforce Analyst
- Claims Support Specialist
- Operations Management
Whether you're interested in insurance, financial services, or customer support, Bellsoft Global provides the training and support to help you build a successful long-term career.
Work Locations
You may be assigned to any of our available Metro Manila sites.
Main Site
- Ortigas Avenue, Mandaluyong City
Other Available Sites
- Quezon City
- Pasig City
- Mandaluyong City
- San Juan
- Makati City
- Cainta, Rizal
Frequently Asked Questions
1. What does an Insurance Account Customer Service Representative do?
An Insurance Account Customer Service Representative assists policyholders with insurance policies, coverage, premiums, claims, benefits, policy updates, and other insurance-related inquiries while providing professional customer support.
2. Do I need BPO or insurance experience to apply?
No. BPO, call center, or insurance experience is not required. Fresh graduates and applicants with no previous customer service experience are welcome to apply.
3. Will I receive insurance account training?
Yes. Bellsoft Global provides paid training starting on Day 1, including insurance products, claims processes, account systems, customer service procedures, and other account-specific knowledge.
4. What is the salary for this Insurance Account Customer Service Representative position?
Qualified applicants can earn up to ₱26,000 per month, depending on qualifications and the assigned insurance account. Performance-based incentives may also be available.
5. Is this an onsite or work-from-home Insurance Account job?
This is an onsite position. Applicants should be willing to work at one of Bellsoft Global's available Metro Manila locations.
6. What types of insurance concerns will I handle?
Depending on the assigned account, you may assist customers with policy coverage, premium payments, claims status, policy renewals, beneficiary updates, account information, documentation requirements, and general insurance inquiries while following company compliance and privacy standards.
Apply Today
If you're searching for Insurance Account jobs, Insurance Customer Service Representative jobs, Insurance Claims Support jobs, or no-experience BPO jobs in Metro Manila, Bellsoft Global offers an excellent opportunity to start your career.
Join a company that values your potential, provides paid training from Day 1, and offers opportunities for professional development and career advancement in insurance customer service.
No experience? No problem. Apply today and start building your future with Bellsoft Global.