Bellsoft Global is looking for driven and tech-savvy applicants for our Technical Support account in Ortigas. This onsite Call Center Agent role is ideal for candidates who enjoy solving customer concerns and providing excellent support through phone, chat, or email.
Day-to-Day Responsibilities
- Provide technical assistance to customers regarding products and services
- Troubleshoot customer concerns and resolve issues efficiently
- Handle inbound customer inquiries professionally
- Document customer interactions and resolutions accurately
- Escalate unresolved concerns when necessary
- Maintain customer satisfaction through effective communication
- Follow company procedures and support guidelines
Candidate Requirements
- At least Senior High School graduate
- With or without BPO experience
- Basic computer knowledge and troubleshooting skills
- Strong communication and problem-solving skills
- Willing to work onsite in Ortigas
- Can work on shifting schedules if needed
What We Offer
- Salary package up to 27k
- Paid training and onboarding support
- Government-mandated benefits
- Career growth and promotion opportunities
- Supportive and professional work environment
- Stable onsite work setup
Apply Now
Start your career in the BPO industry with Bellsoft Global’s Technical Support team in Ortigas. Apply today and take the next step toward a rewarding career opportunity!
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