Bellsoft Global is looking for motivated and customer-focused Call Center Agents to join our Telco Account in Eastwood. If you enjoy helping customers, solving concerns, and working in a fast-paced environment, this could be the perfect opportunity for you.
As a Call Center Agent, you will assist telecommunications customers with their accounts, services, billing concerns, and technical inquiries while delivering excellent customer service.
Job Responsibilities
- Handle customer inquiries related to mobile, internet, and telecommunications services
- Assist customers with billing questions, payment concerns, and account updates
- Troubleshoot basic service and connectivity issues
- Explain available plans, products, upgrades, and promotions
- Process account requests, service modifications, and activations
- Resolve customer concerns efficiently while maintaining a positive customer experience
- Accurately document customer interactions in company systems
Qualifications
- At least Senior High School Graduate
- Good English communication skills
- Basic computer and navigation skills
- Willing to work onsite in Eastwood
- Open to applicants with or without BPO experience
- Customer service experience is an advantage
- Able to work in a fast-paced and target-driven environment
Why Join Our Telco Account?
- Earn up to ₱27,000 salary package
- Paid training and continuous learning opportunities
- Career growth and advancement within the company
- Government-mandated benefits
- Performance-based incentives and rewards
- Dynamic and supportive team environment
- Valuable experience in one of the largest industries in the BPO sector
Apply Now!
Looking for a stable and rewarding Call Center Agent job in Eastwood? Join our Telco Account and build a successful career with Bellsoft Global.
Not qualified for this position or interested in a different account?Check out our other open roles below and discover more opportunities waiting for you: