Healthcare Account Customer Service Representative | Bellsoft Global
What You Can Expect From Us
Bellsoft Global is committed to building careers through training, support, and opportunity.
You will receive:
Competitive salary of up to ₱26,000 per month
Paid training from Day 1
Performance-based incentives and rewards
Real career growth opportunities within the company
Exposure to international healthcare and patient support operations
A supportive, collaborative, and people-first workplace
What We Are Looking For
We are looking for motivated and customer-focused professionals who are ready to grow with our team.
High School or Senior High School graduate (college level or graduate is an advantage)
Strong English communication skills (written and verbal)
Good problem-solving and customer service skills
Basic computer knowledge and ability to multitask
Willing to work onsite in Metro Manila
Open to shifting schedules, including nights, weekends, and holidays
What You Will Be Doing
As a Healthcare Account Customer Service Representative, you will assist patients, healthcare members, and providers by addressing inquiries related to healthcare plans, benefits, and services.
Your daily responsibilities include:
Handling customer inquiries regarding healthcare coverage, benefits, claims, and provider information
Assisting members with account verification and healthcare-related concerns
Providing accurate information about healthcare plans, policies, and services
Resolving customer concerns with professionalism, empathy, and efficiency
Documenting customer interactions and updating records in internal systems
Coordinating with healthcare providers and internal departments when necessary
Maintaining confidentiality and compliance with healthcare policies and data privacy standards
Meeting service quality, productivity, and customer satisfaction goals
Training & Work Setup
We make sure every new team member is fully prepared before handling live customer interactions.
Paid onboarding and training program
Shifting schedule (including weekends and holidays)
Fast-paced yet supportive environment designed for continuous learning and career growth
Build Your Career With Bellsoft Global
At Bellsoft Global, we build careers—not just jobs.
We are hiring Healthcare Account Customer Service Representatives who are passionate about helping patients and healthcare members. If you have at least 6 months of BPO experience and are looking for a rewarding career in the healthcare support industry, we'd love to have you on our team.
Gain valuable experience in healthcare customer service, member support, benefits assistance, and problem-solving while working in a dynamic and professional environment.
Why Join Bellsoft Global
Bellsoft Global is more than a workplace—it is a growth platform for individuals who want to build a successful career in customer service, healthcare support, and IT-enabled services.
We invest in people who are eager to learn, develop their skills, and advance professionally through continuous training, mentorship, and career growth opportunities.
Start Your Career With Us
If you're looking for healthcare account jobs in the Philippines or call center opportunities that value your BPO experience and provide excellent career growth, Bellsoft Global is ready to welcome you.
Location
Main Site:
Ortigas Ave., Mandaluyong City
Other Sites:
Quezon City
Pasig City
Mandaluyong City
San Juan
Makati City
Cainta, Rizal
Apply Now
Start your journey with Bellsoft Global today. Build your career in healthcare customer service with competitive pay, paid training, real growth opportunities, and a supportive team environment.
Apply today and take the next step in your BPO career with Bellsoft Global.