Insurance Account Customer Service Representative | Bellsoft Global
What You Can Expect From Us
Bellsoft Global is committed to building careers through training, support, and opportunity.
You will receive:
• Competitive salary of up to ₱26,000 per month
• Paid training from Day 1
• Performance-based incentives and rewards
• Real career growth opportunities within the company
• Exposure to international insurance and financial protection services
• A supportive, collaborative, and people-first workplace
What We Are Looking For
We welcome applicants who are motivated, trainable, and customer-focused.
• High School or Senior High School graduate (college level or graduate is an advantage)
• Strong English communication skills (written and verbal)
• Good problem-solving and customer service skills
• Basic computer knowledge and ability to multitask
• Willing to work onsite in Metro Manila
• Open to shifting schedules, including nights, weekends, and holidays
• With at least 6 months BPO experience
What You Will Be Doing
As an Insurance Account Customer Service Representative, you will assist policyholders with their insurance needs and ensure accurate, helpful, and professional support.
Your daily responsibilities include:
• Handling customer inquiries related to insurance policies, coverage, premiums, and benefits
• Assisting policyholders with account updates, claims status, and policy changes
• Providing accurate information about insurance products, terms, and procedures
• Guiding customers through claims filing and documentation requirements
• Resolving customer concerns with professionalism and efficiency
• Updating and maintaining policy records in internal systems
• Coordinating with internal teams or insurance partners for escalated cases
• Ensuring compliance with company guidelines, confidentiality, and data privacy standards
Training & Work Setup
We make sure you are fully prepared before handling live accounts.
• Paid onboarding and training program
• Shifting schedule (including weekends and holidays)
• Fast-paced but supportive environment designed for skill development
At Bellsoft Global, we build careers—not just jobs.
Start your BPO career in the insurance industry. We are hiring Insurance Account Representatives who are ready to support policyholders while developing strong communication, customer service, and problem-solving skills.
Why Join Bellsoft Global
Bellsoft Global is more than a workplace—it is a growth platform for individuals who want to build a future in insurance support, customer service, and IT-enabled services.
We invest in people who are willing to learn, improve, and grow with us.
Location
Main Site:
Ortigas Ave., Mandaluyong City
Other Sites:
• Quezon City
• Pasig City
• Mandaluyong City
• San Juan
• Makati City
• Cainta, Rizal
Apply Now
Start your journey with Bellsoft Global today. Build your career in insurance customer service with full training, real growth opportunities, and a supportive team environment.
Apply today and take the first step toward your future in the BPO industry.