Telco Account Customer Service Representative | Bellsoft Global
What You Can Expect From Us
Bellsoft Global is committed to building careers through training, support, and opportunity.
You will receive:
• Competitive salary of up to ₱26,000 per month
• Paid training from Day 1
• Performance-based incentives and rewards
• Real career growth opportunities within the company
• Exposure to international telecommunications and customer support operations
• A supportive, collaborative, and people-first workplace
What We Are Looking For
We welcome applicants who are motivated, trainable, and customer-focused.
• High School or Senior High School graduate (college level or graduate is an advantage)
• Strong English communication skills (written and verbal)
• Good problem-solving and customer service skills
• Basic computer knowledge and ability to multitask
• Willing to work onsite in Metro Manila
• Open to shifting schedules, including nights, weekends, and holidays
No BPO experience required — full training will be provided.
What You Will Be Doing
As a Telco Account Customer Service Representative, you will assist customers with their mobile, internet, cable, and telecommunications service concerns while delivering exceptional customer support.
Your daily responsibilities include:
• Handling customer inquiries regarding mobile plans, internet services, billing, and account management
• Assisting customers with service activations, upgrades, renewals, and account changes
• Troubleshooting basic technical issues related to telecom products and services
• Providing accurate information about plans, promotions, features, and service availability
• Resolving customer concerns with professionalism and efficiency
• Documenting customer interactions and updating account records in internal systems
• Escalating complex technical or account-related concerns to the appropriate teams
• Meeting service quality, productivity, and customer satisfaction targets
Training & Work Setup
We make sure you are fully prepared before handling live accounts.
• Paid onboarding and training program
• Shifting schedule (including weekends and holidays)
• Fast-paced but supportive environment designed for skill development
At Bellsoft Global, we build careers—not just jobs.
Start your BPO career in the telecommunications industry. We are hiring Customer Service Representatives who are ready to assist customers with their communication and connectivity needs while developing valuable customer service, technical support, and problem-solving skills.
This opportunity is ideal for fresh graduates, career shifters, and applicants with no prior BPO experience seeking a stable and rewarding career path.
Why Join Bellsoft Global
Bellsoft Global is more than a workplace—it is a growth platform for individuals who want to build a future in customer service, telecommunications support, and IT-enabled services.
We invest in people who are willing to learn, improve, and grow with us. Many of our team members started with no experience and are now part of our growing support and leadership teams.
Start Your Career With Us
If you are looking for telco account jobs in the Philippines, telecommunications customer service jobs, call center hiring with no experience required, or fresh graduate opportunities in the BPO industry, Bellsoft Global is ready to welcome you.
Location
Main Site:
Ortigas Ave., Mandaluyong City
Other Sites:
• Quezon City
• Pasig City
• Mandaluyong City
• San Juan
• Makati City
• Cainta, Rizal
Apply Now
Start your journey with Bellsoft Global today. Build your career in telecommunications customer service with full training, real growth opportunities, and a supportive team environment.
Apply today and take the first step toward your future in the BPO industry.
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