Healthcare Account Customer Service Representative | Bellsoft Global

What You Can Expect From Us

Bellsoft Global is committed to building careers through training, support, and opportunity.

You will receive:

• Competitive salary of up to ₱26,000 per month
• Paid training from Day 1
• Performance-based incentives and rewards
• Real career growth opportunities within the company
• Exposure to international healthcare and patient support operations
• A supportive, collaborative, and people-first workplace

What We Are Looking For

We welcome applicants who are motivated, trainable, and customer-focused.

• High School or Senior High School graduate (college level or graduate is an advantage)
• Strong English communication skills (written and verbal)
• Good problem-solving and customer service skills
• Basic computer knowledge and ability to multitask
• Willing to work onsite in Metro Manila
• Open to shifting schedules, including nights, weekends, and holidays

No BPO experience required — full training will be provided.

What You Will Be Doing

As a Healthcare Account Customer Service Representative, you will assist patients, healthcare members, and providers by addressing inquiries related to healthcare plans, benefits, and services.

Your daily responsibilities include:

• Handling customer inquiries regarding healthcare coverage, benefits, claims, and provider information
• Assisting members with account verification and healthcare-related concerns
• Providing accurate information about healthcare plans, policies, and services
• Resolving customer concerns with professionalism, empathy, and efficiency
• Documenting customer interactions and updating records in internal systems
• Coordinating with healthcare providers and internal departments when necessary
• Maintaining confidentiality and compliance with healthcare policies and data privacy standards
• Meeting service quality, productivity, and customer satisfaction goals

Training & Work Setup

We make sure you are fully prepared before handling live accounts.

• Paid onboarding and training program
• Shifting schedule (including weekends and holidays)
• Fast-paced but supportive environment designed for skill development

At Bellsoft Global, we build careers—not just jobs.

Start your BPO career in the healthcare industry. We are hiring Customer Service Representatives who are passionate about helping patients and healthcare members while developing valuable communication, customer service, and problem-solving skills.

This opportunity is ideal for fresh graduates, career shifters, and applicants with no prior BPO experience who are looking for a stable and rewarding career in healthcare support services.

Why Join Bellsoft Global

Bellsoft Global is more than a workplace—it is a growth platform for individuals who want to build a future in customer service, healthcare support, and IT-enabled services.

We invest in people who are willing to learn, improve, and grow with us. Many of our team members started with no experience and are now part of our growing support and leadership teams.

Start Your Career With Us

If you are looking for healthcare account jobs in the Philippines, healthcare customer service jobs, call center hiring with no experience required, or fresh graduate opportunities in the BPO industry, Bellsoft Global is ready to welcome you.

Location

Main Site:
Ortigas Ave., Mandaluyong City

Other Sites:
• Quezon City
• Pasig City
• Mandaluyong City
• San Juan
• Makati City
• Cainta, Rizal

Apply Now

Start your journey with Bellsoft Global today. Build your career in healthcare customer service with full training, real growth opportunities, and a supportive team environment.

Apply today and take the first step toward your future in the BPO industry.